Capabilities

KriyaOS Capabilities (Kriyas)

A Kriya is an action an agent can take for a customer. Knowledge helps an agent answer; Kriyas let it act.

Configure a Kriya once for the workspace, then enable it only for the agents that should be allowed to use it.

Available Capabilities

Capability	What the agent can do	Best for
Appointment Booking	Book a confirmed appointment using Kriya Calendar or Google Calendar	Salons, clinics, consultants, and service businesses
Product Catalog	Search, compare, and recommend available products or services	Retail, restaurants, product discovery, and service menus
Custom MCP	Call all or selected tools exposed by an MCP server	Existing business systems and custom workflows

Knowledge sources also appear in the agent's Capabilities tab, but they are used to retrieve facts rather than perform actions.

Configure the Kriya from the workspace Kriyas page.
Enable the Kriya for an agent from the Kriya page or the agent's Capabilities tab.
Test realistic requests in the Playground.
Publish or republish the agent so customer-facing integrations use the new capability.

Draft and Published Behavior

Changing a capability binding updates the draft. Published chat integrations keep using the published version until you publish again.

Use these rules when deciding what to suggest:

Suggest Appointment Booking when the user wants the agent to schedule or confirm a time. Use Kriya Calendar for a KriyaOS-managed calendar or Google Calendar when bookings must be written to an existing Google calendar.
Suggest Product Catalog when answers depend on structured products, services, prices, availability, purchase links, or recommendations.
Suggest Custom MCP when the requested action belongs to another system and that system exposes an MCP server.
Suggest Knowledge instead of a Kriya when the agent only needs to answer from documents or website content.
Suggest Secure Chat API when another backend needs to invoke the agent. Suggest Public Chat or Hosted Chat for a public website experience.